Shipping & Delivery

Return policy:

Thank you for visiting www.acoustimac.com

We strive on providing our customers with the best level of service possible.

You may return any product for any reason within 5 days of receiving it. The following rules will apply:

1- You will need to contact us in writing to get a return approval

2- Merchandise has to be returned back to us in the exact shape we sent it to you.

3- Merchandise needs to be returned with complete packaging and all accessories that it came with.

4- You will be responsible for the cost to return unwanted merchandise.

5- A replacement could be sent of the same kind if we deem it acceptable. Buyer is responsible for all shipping cost.

6- A refund may be issued less a 20% restocking fee.

We understand that things happen during shipping. If an item you bought arrived damaged from transit, you must contact us in writing no later than 5 days of receiving the goods and will be glad to get an insurance claim initiated on your behalf.

We will send you a replacement at no cost to you, upon the completion of the claim investigation. This claim process takes 6 to 14 business days to be completed.

Privacy Statement

We at www.acoustimac.com respect your privacy. Please rest assured that any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

Our shopping cart is secure and any information you provide will be held with the utmost care and confidentiality. We will never use your info in anything you have not consented to. Any information you provide us will strictly be used to process your order only.

If you have any questions, please feel free to call or email us.

Thank you for your business and trust.